Shipping Policy
At August Archive, the care we invest in creating our garments extends to the way we prepare and deliver them. Every order is packed with attention and dispatched with the aim of reaching you safely and promptly. This Shipping Policy explains our processing times, delivery estimates, charges, and how you can track your order. This policy is operated by Giri Aashutosh Jayprakash under the brand August Archive.
Order Processing
Once your order is confirmed, our team begins preparing it with care. Orders are typically processed within 1 to 2 business days. During this time, each item is checked for quality and packed securely to ensure it arrives in perfect condition. Please note that orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeframes
After dispatch, orders are generally delivered within 5 to 7 business days, depending on your location within India. Delivery to metropolitan areas is often quicker, while more remote locations may require additional time. While we make every effort to meet these estimates, please understand that delivery times are approximate and may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, or regional disruptions.
Shipping Charges
Any applicable shipping charges are calculated and displayed transparently at checkout, before you complete your purchase. You will always know the full cost of your order, including any delivery fees, before making payment. From time to time, we may offer free or reduced shipping as part of special promotions, which will be clearly communicated.
Order Tracking
Once your order has been dispatched, we will share tracking details with you so that you can follow its journey to your doorstep. We encourage you to keep an eye on the tracking updates, as they provide the most accurate and current information about your delivery. Should you have any difficulty tracking your order, our team is always available to help.
Delivery Address
Please ensure that the delivery address and contact details you provide at checkout are complete and accurate. We are unable to take responsibility for delays or failed deliveries resulting from incorrect or incomplete address information. If you realise you have made an error, please contact us immediately at support@augustamore.in, and we will do our best to correct it before dispatch.
Failed or Delayed Deliveries
In the event that a delivery is unsuccessful due to no one being available to receive it, our courier partner will typically make further attempts or provide instructions for collection. If your order is significantly delayed beyond the estimated timeframe, please reach out to us and we will investigate the matter on your behalf and keep you informed at every step.
Our Commitment
We are committed to getting your order to you as smoothly and swiftly as possible, and to communicating openly should any issue arise. Your experience does not end at checkout — it continues until your order is safely in your hands, and we take that responsibility seriously.
Contact
For any questions regarding shipping or the status of your order, please contact us at support@augustamore.in or +91 82380 92604. We are always happy to assist.