Return & Refund Policy

At August Archive, your complete satisfaction is our priority. We craft each garment with care and stand firmly behind its quality. We understand, however, that there may be occasions when a purchase is not quite right, and in such cases we aim to make the return and refund process as clear, fair, and straightforward as possible. This policy is operated by Giri Aashutosh Jayprakash under the brand August Archive.

Return Eligibility

You may request a return within 7 days of receiving your order. To be eligible for a return, items must meet the following conditions: they must be unworn, unwashed, and undamaged; they must retain all original tags, labels, and packaging; and they must be in the same condition in which you received them. Items that show signs of wear, washing, alteration, or damage caused after delivery cannot be accepted.

How to Initiate a Return

To begin a return, simply write to us at support@augustamore.in with your order number and the reason for your return. Our team will respond promptly with clear instructions to guide you through each step. We kindly ask that you wait for confirmation from our team before returning any item, so that we can ensure your return is processed smoothly and without delay.

Refunds

Once your returned item reaches us, it will be carefully inspected to confirm that it meets our return conditions. Upon approval, your refund will be processed to your original method of payment within 7 to 10 business days. Please note that the time taken for the refunded amount to reflect in your account may vary depending on your bank or payment provider. We will keep you informed throughout the process.

Exchanges

If you would like a different size or a different item, we are happy to help arrange an exchange, subject to availability. Please contact us at support@augustamore.in and our team will assist you. Should the desired item be unavailable, we will process a refund in accordance with this policy.

Non-Returnable Items

For reasons of hygiene and quality assurance, certain items may not be eligible for return. Where this applies, it will be clearly indicated on the relevant product page. Items purchased during special promotions or clearance events may also be subject to specific return conditions, which will be communicated at the time of purchase.

Damaged or Incorrect Items

We inspect every order before dispatch to ensure it reaches you in perfect condition. In the rare event that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@augustamore.in, including your order number and clear photographs of the issue. We will prioritise resolving the matter for you, whether through a replacement or a full refund, at no additional cost.

Our Commitment

We believe that a fair and transparent return policy is a mark of a brand that truly values its customers. Our intention is never to make returns difficult, but to ensure fairness for everyone while protecting the integrity of our products. If you